Thank you for visiting GRT Jewellers. We want you to know that your privacy
is important to us. Our customers are at the heart of everything we do,
and we strive to ensure your experience with GRT Jewellers is one that you will
want to repeat and share with your friends. Part of our commitment to you is
to respect and protect the privacy of the personal information you provide to us.
The information below is designed to inform you of what information we collect,
why we collect such information, and how we use the information we collect.
This Privacy Policy is incorporated into our Terms of Service.
When you submit your personal information to us, you
are giving us your consent to the collection, use, and disclosure of your
information as set forth in this Privacy Policy. We are always available to
discuss your questions or concerns regarding this Privacy Policy and our privacy
practices. If you would like to speak to a customer service representative,
please contact us via telephone at +91 44 2346 1234, +91 2434 5062 or
email at
mail@grtjewels.com
GRT Jewellers will occasionally update this Privacy Policy. When a revision
is made we will revise the "last updated" date on this page. We encourage
you to check the date of our Privacy Policy each time you visit our Website for
any updates or changes. Your use of our Website constitutes your consent to
this Privacy Policy, including any changes or updates. We may make additional
features, functionality, offers, activities, or events ("opportunities")
available to you subject to additional or different privacy rules that we disclose
in connection with those opportunities.
As a welcome guest, you can browse our Website without telling us who you are
or revealing any personal information about yourself. At various times,
you may decide to provide us with your personal information. You should know
that we receive and may store all personal information (whether written or oral)
that you provide to us through whatever means you provide such information (through
our Website, via e-mail, over the telephone, etc.).
Personal information means any information that may be used to identify an individual,
including, but not limited to, a first and last name, home, billing
or other physical address or email address as well as any information associated
with the foregoing. In addition to your contact information, we may collect
information about your purchases, billing address, shipping address,
gender, occupation, birthday, marital status, anniversary, interests,
phone number or other contact information, and credit card information.
We may combine the information you provide to us over time and we may combine such
information with information that is publicly available, collected through data
collection devices, and information that we receive from our partners, affiliates
and other third parties.
In certain circumstances, we may share your personal information with trusted
partners.
- Service Providers:We use trusted third-party
service providers to perform certain services on our behalf, including:
shipping, payment processing, data storage/management, web hosting,
web analytics, fulfillment, assembly, marketing, mailing, emailing,
etc. These service providers only receive personal information if such information
is needed to perform their function(s), and they are not authorized
to use any personal information for any other purpose(s) other than the
purpose(s) set forth by GRT Jewellers.
- Special Events:If you choose to participate in
a special event (for example, a promotion, contest, or sweepstakes),
GRT Jewellers may share your personal information with those organizations participating
in the applicable event. Unless we tell you otherwise in connection with a special
event, these third parties do not use your information for any other purpose
other than to manage the event. We may authorize trusted partners to send you
information about products and services that may be of interest to you.
- Compliance with Law and Fraud Protection:We may,
and you authorize us to use and disclose any information, including personal
information: (1) we deem necessary, in our sole discretion,
to comply with any applicable law, regulation, legal process, or governmental
request; (2) in order to investigate, prevent or take action regarding
illegal activities, suspected fraud, situations involving potential threats
to the physical safety of any personal or as otherwise required by law; (3)
to other companies and organizations for credit fraud protection and risk reduction;
and (4) to enforce any agreement we have with you.
Anonymous information. We may create anonymous records from personal information
by excluding information (such as your name) that makes the information
personally identifiable to you. We may use these records for internal purposes,
such as analyzing usage patterns so that we may enhance our services, and we
also
reserve the right to use and disclose any information in such records at our
discretion.
Suggestion and feedbacks. We value your comments, feedback, testimonials,
etc., which help us improve our website, products, and services.
By making such
submissions to us, you assign your rights in the submissions
to us, as described in the "Submissions" section of our
Terms and Conditions page.
IP Address. When you visit our Website, GRT Jewellers collects your IP address
to, among other things, help diagnose problems with its server, administer
and tune the operation of its Website, analyze trends, track traffic patterns,
gather demographic information for aggregate use, and track the date and duration
of each session
within our Website. Your IP address may also be used in combination
with your personal information to prevent fraud or abuse, customize your shopping
experience,
improve our website, customer service, products, and
promotional efforts, and to understand your preferences, patterns and interests.
Data Collection Devices, such as Cookies and Web Beacons. In some instances,
GRT Jewellers may collect data through cookies, web logs, web beacons (also
known as
pixel gifs or action tags) and other monitoring technologies to enhance
your browsing and shopping experience on our website. "Cookies" are
small pieces of
information that are stored by your browser on your computer's
hard drive to collect information about your activities on our website. Web
beacons are small strings of
code placed on a web page or within an email for the
purpose of transferring information.
We use cookies and web beacons to deliver our ads, improve and measure the usability,
track visits from our affiliates and partners, performance and effectiveness
of
our Website, improve and measure the effectiveness of our marketing programs,
learn how customers use our website, estimate our audience size, deliver
co-branded services, and to customize your shopping experience. Examples
of the type of information that we collect through these collection devices,
includes: total visitors to
the website, pages viewed, unique visitors,
time spent on our Website and on certain web pages, etc.
We may authorize third parties to use cookies, web beacons and other monitoring
technologies to compile information about the use of the Website or interaction
with advertisements that appear on the Website.
You are always free to decline cookies if your browser permits; although, by
declining the use of cookies you may not be able to use certain features on the
Website.
Our Website may provide links to other third-party Websites which are outside
our control and not covered by this privacy policy. We encourage you to review
the
privacy policies posted on these (and all) Websites.
If the personally identifiable information GRT Jewellers has gathered from you changes
or you would like to access, correct, or delete such information, we will
gladly provide you access to, correct, or delete (to the extent allowed by
law) any personal information we have collected about you. To request access
to, a correction to, or deletion of your personal information, please send
an e-mail to
mail@grtjewels.com or contact one of our diamond and jewelry consultants at +91 44 2346 1234, +91 2434 5062.
We want to communicate with you only if you want to continue to hear from us.
(1) To opt out of receiving email promotions you have to check the subscribe
News letter check box on user registrant and to unsubscribe click the check box
and UN
tick the selection. (2) Write to Customer Service at G.R.Thanga
Maligai 136, Usman Road T.Nagar Chennai - 600 017 (a "postal
request"). To opt out of telephone
promotions, you can tell us when
we call you or you can send us a postal request. To opt out of postal mail promotions,
please send us a postal request.
Opting out of communication with us does not affect our communications with you
via telephone or email related to your orders with us. It also does not affect
our use of your non-personally identifiable information.
