1. The minimum value to enroll in the programme will be Rs. 25,000 and the single advance payment made at the beginning of the programme can be of any value. The account once created is not transferable to any other name under any circumstances.

2. Advance against purchase of jewellery can be made by Cash/ DD/Debit/Credit cards, NEFT/RTGS/UPI/ Local Cheque/At-par cheques favouring the company. However cash payment cannot be made for more than Rs.1,99,000 as per Government of India regulations. In case of cheque dishonor, the bank charges will be borne by the customers. The payment can be made at any GRT Jewellers showroom in India or online at www.grtjewels.com, or by downloading the GRT Jewellers mobile app.

4. A customer wanting to open a new Golden One Flexi account using the Old Gold exchange will be treated as under:

• The Old Gold will be melted and valued at the prevailing Gold rate and as per the Old Gold policy of the company.
• The value then will be treated as the one time advance under the Golden One Flexi Jewellery Purchase Plan and the member will be enrolled into the plan.
• At the time of maturity the member will be eligible for benefit of discount upto 18% on wastage (VA) Limited only to the paid up value at prevailing Gold rate at the time of billing. Alternatively the member can avail benefit on weight base at 50% discount on wastage (VA) upto 18% limited to the accumulated weight.

6. Whenever there is a rate reduction offer on gold jewellery (example Rs. 50 less per gram), the discount will be applied only on the gold rate prevailing at the time of billing.

7. The advance amount paid will not be eligible for any interest.

8. Customers will have to bring the customer receipt book and should be surrendered at the time of purchase of jewellery.

9. Customers who choose to discontinue within 5 months of enrolment will not be eligible for any benefit/discount on wastage (VA) and can only redeem to the extent of paid up value / weight under the plan, by paying 100% wastage (VA) for any jewellery purchase.

10. If you choose to discontinue in the 6th month, you can still receive a 50% value-based discount on wastage and a 25% weight-based discount on wastage. In the 7th month, you will be eligible for a 60% value-based discount on wastage and a 30% weight-based discount on wastage. If you end the plan in the 8th month, you can avail a 70% value-based discount on wastage and a 35% weight-based discount on wastage. In the 9th month, you can get an 80% value-based discount on wastage and a 40% weight-based discount on wastage. Finally, if you discontinue the plan after 10 months, you can receive a full 100% value-based discount on wastage and a 50% weight-based discount on wastage. (No Wastage (VA) Upto 18% for Value Option or 50% Discount on Wastage (VA) on any jewellery with Wastage (VA) upto 18% for Weight Option). This information is also given in the table as below:

The members can choose whichever option is beneficial to them at the time of redemption.

11. If the customer redeems during 10th Month, the member will be entitled to 100% discount of wastage (VA) on any jewellery with wastage (VA) upto 18% limited to the value accumulated under the plan or alternatively the member can avail a discount of 50% on wastage (VA) on any jewellery with wastage (VA) upto 18% limited to the accumulated weight under the plan.

12. In case of change in address or loss of customer receipt book, the customer should inform the company immediately and apply for new customer receipt book with KYC details.

13. The customer may appoint a nominee on submission of KYC details for both self and the nominee. Guardian will sign and will also be the nominee in case of minors.

14. A customer can make only one payment under one account. However a customer a can make any number of advance payments and open multiple accounts.

15. The advance against purchase of jewellery can be paid & customer can take delivery of selected jewellery at any GRT Jewellers showroom within India.

16. Balance advance amount, if any, will not be refunded in cash and can only be adjusted on purchase of Gold / Silver coins.

17. The customer can purchase jewellery from the 10th month of enrolment, however before 360 days from the date of enrolment. Customer's advance amount will be refunded if not purchased within 360 days from the date of enrolment.

19. GST & any other Government levies at the time of delivery for all sales transactions will be borne by the customer.

20. The customer's signature will be verified at the time of delivery.

21. Company at its sole discretion can alter, amend, modify, add or delete any of the terms and conditions from time to time.

22. All disputes are subject to the jurisdiction of the competent court in Chennai.